Dave Snowden talked, at SLA, about a lot of factors dealing with knowledge sharing issues. He plans to put a podcast up on his website at http://www.cognitive-edge.com with his presentation.
clipped from en.wikipedia.org

Cynefin

Cynefin (pronounced kun-ev’in) is the name of a decision making framework which has been used in knowledge management as well as other applications including conflict resolution. Its use in the context of leadership was the cover feature in the Harvard Business Review in November 2007.

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