Archives for the month of: June, 2008
Sounds like one of those Enquirer articles from the 1970s. Funny how such research has just come up now when the world seems to be in turmoil.
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Happiness. Here’s to Yours!
The science…that could keep you smiling.

Our primary mission here at EarthLink is to keep you happy with your Internet experience. But we sure would like you to be happy with the rest of your life too. Here’s a head start…

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Twitter is an interesting service to use at conference if a critical mass of people participate. I found it to be useful at the SLA 2008 Conference in Seattle for updates on what was happening in other sessions. People also transmitted salient points that speakers made. I think it created another level of connection.

Below, Daniel talks about re-tweeting, where tweets are rebroadcast.

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sla2008 re-tweeter

I have developed a re-tweeter for sla2008 based on the Twitter API and John Eckman’s code. Thanks John!

Re-tweeting is helpful for:

  • separating out your sla2008 related tweets from your other tweets
  • sending broadcast messages (6 minute delay) to all sla2008 followers
  • seeing what sla2008 followers are tweeting about without necessarily having to go to the sla2008 page (you have to have device updates from sla2008 turned on if you want the tweets sent to you)
  • creating an archive of tweets on the sla2008 page
  • Further Reading
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    If you can’t figure out what numbers belong to phone “words”, use this site.
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    New Feature! Now you can
    automatically dial vanity phone numbers!

    The PhoneSpell search engine provides three 4 services in one! You may have heard that now you can
    take your phone number with you when you move. Enter a 6 to 10 digit phone number and we’ll
    show you what
    words and phrases your phone number spells to help you decide if you
    to keep it. Opening a business and need a new phone number? Pick a new 7 or 8 digit phone number by typing in an
    available exchange (first 3 to 5 digits) and see what one-word numbers you
    can choose
    from. Searching for just the right toll free number to advertise? Type in letters and we will show you
    the corresponding
    phone number. We can even dial the number for you! Questions? Get the FAQs.

  • Enter a full phone number and see what words and phrases it spells,
  • Enter the start of a phone number and see what words start with those
    digits, -or-
  • Enter some letters and see (and even dial) the corresponding phone number
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    This is a very interesting post on Cellphone spam. It was easy to set up the blocking and allow certain email addresses to send to your phone. I don’t know if I will ever use this feature, but it is better to be prepared against cell phone spam.
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    How to Block Cellphone Spam

    The beauty of this feature, of course, is that it blocks ONLY text messages from the Internet. Your friends, using cellphones, can still text you.

    * AT&T: Log in at Under Preferences, you’ll see the text-blocking and alias options. Here’s also where you can block messages from specific e-mail addresses or Web sites.

    * T-Mobile: T-Mobile doesn’t yet offer a “block text messages from the Internet” option. You can block all messages sent by e-mail, though, or permit only messages sent to your phone’s e-mail address or alias, or create filters that block text messages containing certain phrases. It’s all waiting when you log into and click Communication Tools.

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    David Snowden talked about knowledge sharing. He talked about KM and KS in a very high level way and not at all with cliches and he old, tired advertising slogans. He gave me some new ideas about KM, which I want to think about some more.
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    Spotlight session with speaker David Snowden, Cognitive Edge

    Some key ideas from David’s presentation:

  • KM is ten years old. The question is… How do you create a knowledge sharing culture? Must understand that knowledge is only ever volunteered; it can’t be scripted. You can’t measure whether someone has shared their knowledge. You can measure conformance if you want to force people to complete a form to share their knowledge.
  • No one will share knowledge in anticipation of your need. Most knowledge systems are anticipation systems.
  • What’s happening now…People chatting with other people they trust in fragmented ways.
  • The way people describe what they are doing is not actually how they are doing it.
  • We can always know more than what we can tell and more than what we can write down. Hard to take tacit knowledge to explicit knowledge.
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    One way to deal with multiple phone numbers and voicemail boxes. Perhaps this is the firs step in reconciling personal information?
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    Knowledge management and the new iteration, knowledge sharing, was a big topic at SLA. One aspect of knowledge management is personal knowledge or personal information management. How do we manage all the different aspects of our personal information. How do we reconcile our Gmail with our Outlook folders and the tidbits we glean from Twitter and Yahoogroups with bookmarks and blogs?
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    Tales of PIM
    Introduction to Tales
    of PIM

    Personal information management (PIM) refers to both the
    practice and the study of the activities people perform in
    order to acquire, organize, maintain, retrieve and use
    information items such as documents (paper-based and
    digital), web pages and email messages for everyday use to
    complete tasks (work-related and not) and fulfill a
    person’s various roles (as parent, employee, friend, member
    of community, etc.). One ideal of PIM is that we always
    have the right information in the right place, in the right
    form, and of sufficient completeness and quality to meet
    our current need. Technologies and tools such as personal
    information managers help us spend less time with
    time-consuming and error-prone activities of PIM (such as
    looking for information). We then have more time to make
    creative, intelligent use of the information at hand in
    order to get things done or, simply, to enjoy the
    information itself.
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    Dave Snowden talked, at SLA, about a lot of factors dealing with knowledge sharing issues. He plans to put a podcast up on his website at with his presentation.
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    Cynefin (pronounced kun-ev’in) is the name of a decision making framework which has been used in knowledge management as well as other applications including conflict resolution. Its use in the context of leadership was the cover feature in the Harvard Business Review in November 2007.

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